Complex SMM
for a manufacturer of building materials
Client: Siltek
Project description: The Siltek brand, as the part of the Kovalska Group, is not only an expert manufacturer of dry construction blends and paints, polyurethane foam and sealants but also a professional practitioner who checks and improves product quality at his facilities and experiences. He is a member of the industrial and building group "Kovalska", a reliable and progressive leader in the construction materials market and a leading developer in Ukraine.
Service: comprehensive SMM promotion, which includes the formation of content strategy, design, regular filling and administration of pages, launching of advertising campaigns, and monthly analytics in report format.
Social networks: Facebook.
Terms of cooperation: July 2019 – till now.
Project objectives:
Features of the project
The target audience is quite specific and narrow, so it's harder to choose the content they like best.
Progress
Target audience analysis
We first analyzed competitors with similar products and, consequently, a similar target audience. We found out which topics are the most popular, which content formats have a positive response.
We have formed a target audience, which consists of:
After that, the main age segment was determined. Our main audience consisted of women and men aged 35 to 44, so we formed the content according to the preferences of this age group.
Development of headings
Following that, we began to create headings that would be useful to the target audience as well as those with which the audience will interact as much as possible.
In particular, these are columns for:
- entertainment content – about various interesting projects, the latest technologies and trends in design;
- training – checklists, instructions and advice;
- reputational – about the company's unique technologies, production and laboratory work;
- and marketable – new products, descriptions of specific products, comparisons of several, etc.
Testing of different message formats and visuals
During the work, we tested different formats of publications: photos, videos, selections, and interactives. We determined that the best coverage is given to videos of production processes, and selections and photos gain more interaction. In terms of visuals, in addition to graphics, we have also begun to actively use live content. For this purpose, once a month we carry out photo, video shooting in the factory, and we adapt the received material for posts.
The results are as follows:
Marketable posts also have good levels of interaction and reach, although audiences are less likely to interact with promotional publications. These results are related to the bright design of publications, professional text and targeting the segment of the audience that is most interested in a particular product.
To support the interest of the target audience on the page and to encourage them to comment on the posts, we add the following calls to action in the text of the posts: "write your opinion in the comments", "share your impressions" etc. We promptly respond to comments received, even if the comment does not carry a meaningful load.
Conclusions
Thanks to all these actions, we managed to achieve an increase of +300% of subscribers.
